Smart Ticketing Management for Faster Issue Resolution

Stay on top of every request, bug, or customer query with Orangescrum’s Ticketing Management. Capture, track, and resolve tickets faster.

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More then 1500+ happy users

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Agile, the Smarter Way to Work

Everything you need to manage, track, and resolve tickets with zero chaos.

Centralized Ticket Tracking

Keep all incoming requests, issues, and queries in one place for quick access and visibility.

Faster Resolution Times

Assign, prioritize, and resolve tickets efficiently to reduce downtime and improve response time.

Seamless Team Collaboration

Enable multiple team members to collaborate on tickets, share updates, and provide solutions faster.

Enhanced Customer Satisfaction

Deliver consistent, timely responses that build trust and keep your customers loyal.

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All-in-One Control for Every Ticket

From logging issues to tracking progress, handle every ticket without switching tools.

Why Teams Love Agile with Orangescrum

Optimize workflows, enhance accountability, and close tickets faster with our feature-rich platform.

Zero Missed Tickets

Never lose track of requests with automated ticket logging and alerts.

Custom Workflows

Adapt ticket processes to your team’s unique needs and industry standards.

Team Accountability

Assign ownership so every ticket has a clear point of contact.

Multi-Channel Support

Capture tickets from email, web forms, or internal portals.

Audit Trail

Keep a complete history of every ticket for compliance and transparency.

Integration Friendly

Connect with your CRM, chat, or email tools for a seamless support ecosystem.

What our customers say

Orangescrum helped broad customers to build their successful workflow!

"My team (Hailstorm-Development) and I LOVE Orangescrum! We are a flextime remote business solution specialist agency, and this tool has enabled us to actually create this company. Without you all, we wouldn't even exist!"

Hayley Turner

Founder & CEO, United States, Michigan

"Orangescrum simplifies the process of project management for our organization with its power collaboration tools and provides seamless support and on-boarding. We couldn't be happier with Orangescrum!"

Jamie Smith

Director of Marketing Automation, SFCG, Texas, USA

"I work with Freelancers to get the CAD jobs done. Orangescrum provided my team with a way to track and bill their time directly on the project they are working on. This saved me a lot of administrative work."

Brent Kerr

CEO, Kewico GmbH

"I was very impressed with the ease of use of its interface and all its features to manage projects. It is a platform that can be customized to our needs. Migrating my projects to Orangescrum was super easy."

Clotilde Jolimaitre Rodriguez

Digital Project Manage, Imagevo France

"Our major challenge was to manage multiple Projects/multiple clients at the same time. So we needed something more than excel sheets to manage the development velocity and make things automated."

Shan Sashidharan

Director Of Technology At Techuva Solutions

"The most beautiful thing about Orangescrum is its ease in its approach which makes it a lot simpler to use. Orangescrum makes a complicated project way easier to run within my team."